SMS Privacy Policy

Your privacy, plainly stated.

How we collect and use your personal information in relation to our SMS messaging program.

Effective 2026
01

Information Collection

When you opt-in to receive SMS updates regarding your vehicle or parts orders, we collect your mobile phone number and any information you provide during our conversation. We may also track the delivery status of the messages sent to you.

02

Use of Information

We use your information exclusively to provide conversational updates, including:

Status updates on vehicle repairs.
Notifications regarding parts availability or delivery.
Alerts when your vehicle is ready for pickup.
Responses to your direct service inquiries.
03

Disclosure of Information

We do not share, sell, or rent your SMS consent data or mobile numbers with third parties or affiliates for marketing or promotional purposes.

The only exception to this is providing information to our service providers who help us send these messages (e.g., our messaging platform), and only for the purpose of facilitating our communication with you.

04

Your Choices (Opt-Out)

You have the right to stop receiving messages at any time.

To unsubscribe, reply STOP to any text message we send.
After replying STOP, you may receive one final message confirming your opt-out.
For assistance, reply HELP or contact our office directly.
05

Message Frequency and Rates

Message frequency varies based on your vehicle's service progress. Standard message and data rates from your carrier may apply.

06

Data Security

We implement reasonable physical and technical safeguards to protect your personal information. However, no method of transmission over the internet or mobile network is 100% secure.

Questions about this policy?